top of page
Rejoignez nous.png
3 juillet 2023

E-commerce Program Manager


Secteur d'activité


Descriptif du poste

We are looking for a E-commerce Project/Program Manager to consolidate our teams for a client in Geneva.


Our client is looking for a talented Program Manager to help them during their digital transformation journey, with a specific focus on e-Commerce and integration layers, especially focusing on the execution of Continuous Improvement & Enhancement processes.

The Program Manager will be part of the Group Technology within Product Domain: Client & Market, Product Area: Online Client Digital Sales & CRC. He/she will lead a specific technology program called “quarterly releases” (from initial study to production delivery) with a strong focus on the continuous improvement on the digital stack (front-end, back-end and integration layers, middleware, digital infrastructure & security) in order to fulfil program requirements and therefore deliver critical product and service changes with the support of the Technology teams. The program will cover key areas such as Digital & ERP systems integration, Omnichannel initiatives, Customer Relation Center tools, e-Commerce capabilities and Order Management System (OMS), digital Retail tools, Customer Relationship Management (CRM), Security & Infrastructure and Data.

He/she will work in a global environment with highly distributed teams in different countries and time zones and at different management levels. He/she will coordinate program stakeholders and especially work closely with the Technology teams to ensure a proper tracking of all dependencies, risks, constraints, using the methodology and processes in place.

As a Program Manager, he/she will also activate his/her understanding of functional requirements, as well as his/her technical skills during the initial technical assessment phase, in order to identify the required technical components to deliver


Program Management :

-Lead technology initiatives
-Define release plans with the stakeholders within Quarterly Releases
-Communicate program expectations to program team members and stakeholders in a timely and clear fashion
-Manage scope, plan, risks and quality
-Identify and manage program dependencies and critical path
-Contribute to cost tracking
-Define the resources capacity plan and source accordingly
-Take care of program communication and report progress to Management
-Coordinate all phases of the program from initiation to stabilization post-delivery in production
-Contribute to the group program management methodology

Profil recherché

-B.Sc. or MSc in Computer Science, Software Engineering or related field
-5+ years’ experience in Technology Project/Program Management
-Proven technical project management with strong interpersonal, and communication skills and high attention to detail
-Project Management certification is a plus
-Experience in delivering integration projects/programs, preferably for omnichannel initiatives, from initial study to production stabilization
-Experience in software architecture and development lifecycle
-Experience in e-Commerce related initiatives is a must
-Hands on experience with technology concepts such as APIs, micro-services, Cloud hosting, OMS, CRM (e.g. Salesforce platform), ERP (e.g. SAP)
-Strong knowledge of agile and waterfall methodologies
-Strong analytical, problem-solving, negotiation and organizational skills
-Strong customer service focus
-Ability to communicate with technical and business teams (all levels)
-Good knowledge of service delivery management field
-Management of stakeholders in a project or matrix organisation
-Fluent English required, other languages are a plus (e.g. French, Italian, Chinese)
-Willingness & ability to travel
-Ability to work in a complex, fast-paced, distributed environment with high expectations
-Experience with Confluence, Jira & Zephyr highly suitable
-Good understanding of Release Management principles
-80% to 100% work on site in our offices in Geneva

Date de début


Pour postuler, rien de plus simple ! Contactez-moi (et envoyez-moi votre CV) :

Alex Koos (+41 76 455 35 96)

N'oubliez pas de vous abonner à notre page LinkedIn pour recevoir toutes nos offres d'emploi actuelles :


Chem. des Coquelicots 16
1214 Vernier Suisse​

bottom of page