17 juillet 2023
Business Analyst ERP (Manufacturing)
Genève
Secteur d'activité
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Job description
Your mission :
The Business Analyst ensures the support (level 1 and 2) of the ERP system.
Main Tasks :
-First and second level support for the ERP-system. Investigate bugs and malfunctioning of the software. Follow-up of tickets created by users for the production management module in specific
-Understand the users needs, correlate these needs with the standard capabilities. Work with the Level 3 support team in Geneva to propose solutions and improvements for business évolutions
-Write specifications in case of development, reports or functionalities that are not covered by the standard. Follow up on requests with developers regarding testing and installation in production
-Participate in the quarterly non-regression tests related to the security and functional up-patching of the modules
-Support data-cleaning and mass change of data of the technical data (Bills of material, routings, item parameters, planning data, etc.)
Project related:
-Participate and eventually lead permanent improvement efforts
Your profile
-University degree in business or IT, or equivalent experience
-German, French and English is a must
-Good knowledge of the production module of an ERP application such as SAP, MES, Oracle, Dynamics or similar
-Used to work with an IT-SM tool
-Knowledge of the basics of the production management
-Demonstrated ability to be collaborative and act as the functional sparring partner for the business users and the technical developers
-Ability to communicate clearly and effectively both verbally and in writing
-Likes to combine project work with support tasks; Highly professional with a strong customer service orientation, commitment to meeting deadlines and ability to multitask in a fast paced and dynamic environment
-Knowledge of SQL*Plus
Date de début
Asap
Pour postuler, rien de plus simple ! Contactez-moi (et envoyez-moi votre CV) :
Alex KOOS (+41 76 455 35 96)
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ALPINEO CONSULTING
Chem. des Coquelicots 16
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